Frequently Asked Questions

Can I book a transfer to the airport?

Sure! Just type where you would like to be picked up from in the first column in the reservation module and type the airport name on the second. Once you click on ''continue'', you will find the vehicle types and reservation form to complete your transfer request.

Other Questions

Can I book a one way trip? Can I make a last minute booking? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? Which vehicle should I book? My travel group are landing on different flights, how can I book? Can minors book or travel alone? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? How many luggage entitlement will I have? I can't find my hotel or accommodation name in your list? What do i do? How long will my journey take? Do your service cater for wheelchair users and people with disabilities? How do I book a private transfer service to my private accommodation? What does the price include? Can I make a booking on behalf of a third party? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? Is it safe and secure to travel with Hana Travel? What type of vehicle brand Hana Travel use for the transfers? Do you provide insurance for the passengers in the vehicle during the transfer? Can I make a booking for a different number of passengers for the outbound journey and for the return? Will anyone else be travelling in the vehicle I book? Could you please assist me with my own language? When should I book my transfer?