Frequently Asked Questions

Is it safe and secure to travel with Hana Travel?

All vehicles operating for the transfers belong to Hana Travel. There is camera and GPS system in all vehicles. We can check easily all vehicle's speed limit, cleaning or any other operational issue.  All vehicles are licensed by Turkish Transportation Ministry. The company also is the member of Turkish Tourism Association, licence number is A-4899.

Other Questions

Can I make a booking for a different number of passengers for the outbound journey and for the return? How do I book a private transfer service to my private accommodation? Will anyone else be travelling in the vehicle I book? When should I book my transfer? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? What does the price include? Do your service cater for wheelchair users and people with disabilities? My travel group are landing on different flights, how can I book? Can I make a last minute booking? Can minors book or travel alone? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? How many luggage entitlement will I have? Can I make a booking on behalf of a third party? What type of vehicle brand Hana Travel use for the transfers? I can't find my hotel or accommodation name in your list? What do i do? Do you provide insurance for the passengers in the vehicle during the transfer? Can I book a transfer to the airport? Can I book a one way trip? How long will my journey take? Which vehicle should I book? Could you please assist me with my own language? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible?