Frequently Asked Questions

What does the price include?

The price written on our website is the price will be paid. It is all inclusive price. No any hidden charge ( Parking fee, extra waiting time, delay on flight, night driving...)

Other Questions

What type of vehicle brand Hana Travel use for the transfers? I can't find my hotel or accommodation name in your list? What do i do? My travel group are landing on different flights, how can I book? Could you please assist me with my own language? How do I book a private transfer service to my private accommodation? When should I book my transfer? Is it safe and secure to travel with Hana Travel? Do your service cater for wheelchair users and people with disabilities? Which vehicle should I book? How many luggage entitlement will I have? Can I book a one way trip? Do you provide insurance for the passengers in the vehicle during the transfer? Will anyone else be travelling in the vehicle I book? Can I make a booking for a different number of passengers for the outbound journey and for the return? Can minors book or travel alone? Can I make a booking on behalf of a third party? How long will my journey take? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? Can I make a last minute booking? Can I book a transfer to the airport? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this?