Frequently Asked Questions

How do I book a private transfer service to my private accommodation?

If you would like to go to your villa, residence or private house, please choose your destination on the reservation module and indicate your accommodation address where you want to go in the details of the booking. We will drop you off at the door of your accommodation.

Other Questions

When should I book my transfer? How long will my journey take? Can I book a one way trip? What type of vehicle brand Hana Travel use for the transfers? I can't find my hotel or accommodation name in your list? What do i do? Can I book a transfer to the airport? Can minors book or travel alone? Can I make a booking for a different number of passengers for the outbound journey and for the return? What does the price include? My travel group are landing on different flights, how can I book? Do your service cater for wheelchair users and people with disabilities? Which vehicle should I book? Can I make a last minute booking? Do you provide insurance for the passengers in the vehicle during the transfer? Could you please assist me with my own language? Is it safe and secure to travel with Hana Travel? Will anyone else be travelling in the vehicle I book? Can I make a booking on behalf of a third party? How many luggage entitlement will I have? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible?