Frequently Asked Questions

My travel group are landing on different flights, how can I book?

In order to ensure that every passenger receives a prompt service we recommend you make one booking for each flight number. But even in this case, if you would like to go all together, please book your transfer for the flight will be landed later. We will wait for you at the airport depends on the flight time which is later. Please notice the second flight number and landing time which arrives earlier in the remarks of your reservation form. So, we can wait for both flight and combine your transfer. Please don't forget, we have 3 terminals in Antalya airport. Two of them are international terminal and one domestic. So, you can arrive to different terminal with your group.

Other Questions

When should I book my transfer? How many luggage entitlement will I have? How do I book a private transfer service to my private accommodation? Can I book a transfer to the airport? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? I can't find my hotel or accommodation name in your list? What do i do? Will anyone else be travelling in the vehicle I book? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? Can minors book or travel alone? Do you provide insurance for the passengers in the vehicle during the transfer? Is it safe and secure to travel with Hana Travel? Can I make a booking for a different number of passengers for the outbound journey and for the return? What type of vehicle brand Hana Travel use for the transfers? Can I make a last minute booking? What does the price include? Do your service cater for wheelchair users and people with disabilities? Can I make a booking on behalf of a third party? Could you please assist me with my own language? Can I book a one way trip? How long will my journey take? Which vehicle should I book?